Delivery Policy
Effective Date: 22/12/2024
At Anchor Eyewear, we are committed to delivering your orders promptly and securely. This Delivery Policy outlines the details of our shipping process, fees, and timelines.
1. Delivery Areas
We provide delivery services:
- Within the UAE
- Internationally to GCC countries and beyond
2. Delivery Charges
- Within the UAE: A flat delivery fee of 30 AED applies to all orders.
- International Shipping: Charges are calculated automatically at checkout based on the destination and package weight.
3. Delivery Timeframes
- UAE Orders: Most orders are delivered within 2-4 business days after order confirmation.
- International Orders: Delivery times vary depending on the destination and courier services, typically ranging from 7-14 business days.
Please note: Delivery timelines may be affected by factors such as holidays, customs processing, or unforeseen delays.
4. Order Processing
- Orders are processed within 1-2 business days of receipt.
- Customers will receive a confirmation email or WhatsApp notification with tracking details once the order is dispatched.
5. Delivery Address
- Please ensure the delivery address provided at checkout is accurate and complete.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. International Customs and Duties
For international orders:
- Customs duties and taxes may apply based on the destination country’s regulations.
- These charges are the responsibility of the customer and are not included in the shipping fees at checkout.
7. Contact Us for Assistance
If you have any questions or need assistance with your delivery, please contact us:
- Email: anchoreyewearae@gmail.com
- WhatsApp: +971563114132
- Contact Form: https://anchoracc.com/contact/
8. Changes to the Delivery Policy
Anchor Eyewear reserves the right to update this policy at any time. Changes will be posted on this page with the effective date.